A specialist broker in your own city

Loop Loans is based in the Moreton Bay region on Brisbane's north side, founded and run by brokers Caleb and Evelyn Cook. We specialise in one thing: debt consolidation for homeowners, including the files banks decline. Appointments run by phone and video, in your time zone, with no office visit required.

Most of what matters about a broker has nothing to do with where they sit. But if you are in Brisbane and searching for someone local, here is what you get with us: brokers in your own city and time zone, evening strategy calls that do not require a lunch break or a commute, and a 5.0-rated Google profile built by clients who mostly sound exactly like the person reading this page.

What makes us different is not the postcode, it is the specialty. Debt consolidation for homeowners is our whole business. Bad credit, late payments, arrears, hardship history, ATO debt, self-employed income, bank knockbacks: these are not exceptions we tolerate, they are the files we exist for.

Brisbane based, Australia-wide. Book a call for whenever suits, evenings included.
Book a free strategy call. No obligation, no judgement

What we do for Brisbane homeowners

We consolidate credit cards, personal loans, car loans, tax debt and buy now pay later balances into one home loan repayment, sized to your actual income. Where the file is complex, we match it to specialist lenders who assess the story, not just the scorecard, and build the pathway back to sharper pricing as the file recovers.

The pattern our clients arrive with is consistent whether they are in Strathpine, Springfield or Sydney: a mortgage that was manageable, a layer of debts that grew through a hard patch, repayments that now eat the whole pay cycle, and a bank that said no or said come back in six months. Our job is the structure that ends that: one repayment, the right lender, and a written plan for what happens next.

The situations we handle every week are covered in depth in our guide library: bad credit, mortgage arrears, ATO and tax debt, repayment pauses, self-employed income and bank declines.

How it works

One strategy call to map your position, a written plan with real numbers before anything is lodged, one application to the lender whose policy fits your file, and settlement typically two to four weeks after documents. Everything runs by phone, video and secure upload.
  1. Strategy call. Usually 45 minutes, by phone or video, at a time that suits including evenings. Your debts on the table, your credit file pulled with your consent, and an honest read of what is achievable. No judgement; you will not tell us anything we have not heard this month.
  2. The plan, in writing. What consolidating looks like as one repayment, which lender fits your file and why, and what it costs. Strategy before paperwork, always. If the numbers do not work in your favour, we say so.
  3. One application, told properly. Lodged with the story and evidence attached, to the lender chosen because their policy matches your situation. No scattergun applications, no wasted enquiries on your file.
  4. Settlement and the standing plan. Debts paid out directly at settlement, one repayment from that month, and a diarised review to move you to sharper pricing as your file recovers. The settlement is the start of the relationship, not the end.

Frequently asked questions

Are you based in Brisbane?

We are based in the Moreton Bay region, on Brisbane's north side. Appointments run by phone and video, which is how our clients across Brisbane and the rest of Australia prefer to work: strategy calls in the evening after work, documents by secure upload, no office visits required.

Do I need to come to an office?

No. The entire process, from the first strategy call to settlement, runs by phone, video and secure document upload. Most clients never need to attend anything in person, and most files run from documents to settlement in two to four weeks.

Do you only work with Brisbane clients?

No. We service homeowners Australia-wide. Being based in South East Queensland just means Brisbane clients get a broker in their own city and time zone, with the same phone and video process we use everywhere.

What kind of files do you specialise in?

Debt consolidation for homeowners, with a specialty in complex files: bad credit, late payments, arrears, hardship history, ATO and tax debt, self-employed income, and files the banks have declined. That is our whole business rather than a sideline.

You can read how we work on our How we help page, or check our 5.0-rated Google reviews.

Where to next

This page is general information only and does not constitute financial advice. Your situation is unique, and outcomes depend on your specific circumstances including your credit history, equity, income, and the policies of individual lenders. Nothing here is a promise of approval or savings. Talk to a Loop Loans broker about your situation.
CC

Written by Caleb Cook

Mortgage Broker & Debt Consolidation Specialist, Loop Loans. Reviewed by Evelyn Cook, Mortgage Broker.

Homeowner with debt pressure? Let's map your next move.

An honest look at where you stand and a clear plan for what comes next, from a broker in your own time zone.